PRIVACY POLICY

1. Who We Are

E-Global Skill Academy Ltd (“the Academy”, “we”, “us”, “our”) is a UK-registered online training provider delivering professional development training programmes and management development materials.

2. GDPR Compliance

We process personal data in accordance with:

• The UK General Data Protection Regulation (UK GDPR)
• The Data Protection Act 2018
• Applicable international data protection laws where relevant

3. ICO Registration

E-Global Skill Academy Ltd is registered with the UK Information Commissioner’s Office (ICO).

• Registration Reference: ZC088897
• Date Registered: 04 February 2026
• Expiry: 03 February 2027

Issued by the Information Commissioner’s Office, Wycliffe House, Wilmslow, Cheshire, UK
ICO Website: https://ico.org.uk

4. What Personal Data We Collect

We collect only the minimum personal data necessary to deliver our services, including:

• Full name
• Email address
• Contact number
• Job title (if provided)
• Payment information (processed securely via third-party providers such as PayPal or Stripe)

We do not collect or process sensitive personal data.

5. Legal Basis for Processing Personal Data

Our primary legal basis for processing your personal data is Performance of a Contract.

We collect and process personal data in order to:

• Enter into a contract between the Academy and the learner
• Deliver training programmes
• Provide access to educational materials
• Issue Certificates of Attendance
• Communicate administrative information relating to your enrolment

We collect participants’ names and contact details strictly for the purpose of delivering course materials and awarding certificates.

Where marketing communications are sent, this is based on consent, and you may opt out at any time.

6. How We Use Your Data

We use personal data solely to:

• Register learners for training programmes
• Deliver online training services
• Issue certificates
• Manage payments
• Respond to enquiries
• Improve our services
• Comply with legal obligations

We do not sell personal data.

7. Data Sharing

We only share data where necessary with:

• IT and website hosting providers
• Regulatory authorities where legally required

All third parties are required to maintain confidentiality and data security.

8. Data Retention Period

We retain personal data for a maximum period of one (1) year from the date of course completion or last interaction.

After this period, data will be securely deleted, unless a longer retention period is required by law (e.g., accounting obligations).

9. Data Security

We implement appropriate technical and organisational measures to protect personal data from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

10. International Data Transfers

As a UK-registered organisation serving global learners, your data may be processed outside your country of residence. Where this occurs, appropriate safeguards are applied in line with UK GDPR.

11. Your Rights Under GDPR

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise these rights, contact: contact@eglobalskill.com

12. Right to Lodge a Complaint

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the UK supervisory authority.

In the UK, this is:

13. Children’s Data

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors.

14. Updates to This Policy

We may update this Privacy Policy from time to time to remain compliant with legal and regulatory requirements. The latest version will always be available on our website.

Last Updated: 2 March 2026