1. Introduction

This Refund Policy outlines the terms and conditions governing refunds for all training programmes offered by E-Global Skill Academy Ltd (“the Academy”, “we”, “us”, “our”).

By registering for any training programme, you (“the participant”, “learner”, “trainee”) agree to this Refund Policy.

2. Nature of Our Services

E-Global Skill Academy delivers:

• Live, instructor-led online training programmes
• Digital educational materials
• Time-bound scheduled training sessions

Conditions of no refund are applied strictly as outlined below.

3. Refund Policy

All payments are final and non-refundable unless otherwise required by law.

However, subject to written notice sent to contact@eglobalskill.com at least 2 days prior to a scheduled live session, participants may request:

1. Transfer to a future batch of the same programme
2. Transfer to another course of equal value
3. Substitution of participant (no additional fee)

No transfer will be granted for:

• Failure to attend;
• Failure to complete;
• Technical issues on the learner’s side;
• Change of personal circumstances.

Only one transfer is permitted per registration.

4. Cancellation by the Academy

The Academy reserves the right to:

• Reschedule or cancel a programme due to unforeseen circumstances (e.g., low enrolment, technical issues, force majeure).

In such cases, participants will be offered:

• A transfer to a future session.

5. Contact for Transfer Requests

All transfer requests must be submitted in writing to:

6. Policy Acceptance

By completing your registration and payment, you acknowledge that:

• You have read and understood this Refund Policy
• You agree to be bound by its terms

7. Updates to This Policy

We may update this Refund Policy from time to time to remain compliant with legal and regulatory requirements. The latest version will always be available on our website.

Last Updated: 7 April 2026