Instructor

Master vital interpersonal skills: communicate effectively, navigate emotions, resolve conflicts, and foster collaboration. Gain evidence-based techniques to thrive in remote, hybrid, or demanding professional environments.

Master professional presence, conduct, and ethical decision-making for daily work. Build skills to confidently uphold the highest standards of behaviour and work ethics in all...

Master essential tools and Statistical Process Control to monitor processes, reduce variation, and prevent defects—enhancing product quality in manufacturing/production environments.

Apply a proven, structured approach. Learn to embed the seven Quality Tools into each PDCA phase for practical, continuous improvement and effective problem resolution.