Problem-Solving Using the Deming Wheel: PDCA Cycle
This comprehensive training programme equips participants with a structured, universally applicable approach to problem-solving using Dr. W. Edwards Deming’s PDCA Cycle. Rooted in continuous improvement philosophy, the course integrates the foundational seven Quality Tools directly into each PDCA phase, providing a practical methodology for tackling challenges effectively. Participants will learn to systematically define problems, analyse root causes using powerful visual tools, develop and implement solutions, and monitor results for sustained improvement.
Designed for diverse sectors including manufacturing, services, administration, and research, the programme emphasises hands-on application. Participants will gain transferable skills to drive efficiency, enhance quality, reduce waste, and foster a culture of continuous improvement within their teams and across the organisation, leading to tangible performance gains.
What you'll learn
- Introduction to PDCA & Problem-Solving Culture
- PLAN: Identify and Define the Problem & Collect Data
- DO: Analyse the Problem, Root Causes & Generate Potential Solutions
- DO: Choose and Implement the Solution
- CHECK: Monitor Results & Evaluate Effectiveness of the Solution
- ACT: Standardise & Sustain Improvement
Training Programme Objectives and Benefits
Upon successful completion, participants will be able to:
- Explain the Deming philosophy and the purpose of each stage in the PDCA cycle.
- Apply the seven Quality Tools appropriately within the relevant PDCA phases to solve problems.
- Define problems clearly, establish measurable improvement goals, and collect relevant data.
- Utilise Pareto Analysis and Cause-and-Effect Diagrams to systematically identify and verify root causes.
- Develop, select, implement, and monitor effective solutions using PDCA.
- Quantify improvements in financial, operational, and cultural terms.
- Standardise successful solutions and identify opportunities for continuous cycles of improvement.
Certificate of Completion
A certificate of Completion is available upon full attendance and passing a formal assessment with a minimum score of 70%.
Problem-Solving Using the Deming Wheel: PDCA Cycle
| Session Dates | First | Second | Third | Fourth |
|---|---|---|---|---|
| Batch 1A: Friday | 6 March | 13 March | 20 March | 27 March |
| Batch 1B: Friday | 6 March | 13 March | 20 March | 27 March |
| Batch 2A: Tuesday | 31 March | 7 April | 14 April | 21 April |
| Batch 2B: Tuesday | 31 March | 7 April | 14 April | 21 April |
| Batch 3A: Friday | 26 June | 3 July | 10 July | 17 July |
| Batch 3B: Friday | 26 June | 3 July | 10 July | 17 July |
- Enhanced Problem-Solving Skills
- Improved Decision Making
- Increased Efficiency & Productivity
- Higher Quality Output
- Stronger Team Collaboration
- Sustainable Results
- 15-30% faster problem resolution through structured methodology.
- Frontline Staff (Manufacturing/Service
- Team Leaders & Supervisors
- Managers & Department Heads
- Quality Circle (QCC) Members
- Productivity/Quality/Performance Improvement Team Members
- Engineers & Technicians
- Support & Administrative Staff (HR, Finance, IT)
- User-Friendly Interface.
- Camera
- 7 Sections
- 6 Lessons
- 4 Weeks
- Introduction to PDCA & Problem-Solving CultureIntroduction to PDCA 1. Problem-Solving Culture 2. PLAN ➢ Identify and Define the Problem Tools: 5W1H1
- PLAN: Identify and Define the Problem & Collect Data1
- DO: Analyse the Problem, Root Causes & Generate Potential Solutions1
- DO: Choose and Implement the Solution1
- CHECK: Monitor Results & Evaluate Effectiveness of the Solution1
- ACT: Standardise & Sustain Improvement1
- Final Quiz1
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