- 8 Sections
- 6 Lessons
- 5 Weeks
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- Programme Content0
- Programme Content1
- 1. CommunicationVerbal, non-verbal, written and active listening. Body language, eye contact, facial expressions. Professional emails and reports.1
- 2. Emotional Intelligence1
- 3. Teamwork collaboration1
- 4. Conflict Resolution1
- 5. Professional & ethical behaviour for adaptability1
- 6. Feedback Exchange1
Professional behaviour Ethical conduct Being flexible in various social situations Handling unexpected interactions smoothly
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