Live Sessions and Training


Frequently Asked Questions

  • E-Global Skill Academy Certification requires full attendance and passing a formal assessment with a minimum score of 70%. The assessment is an onlinetimed, proctored test of 20 MCQs. This rigorous standard ensures the certificate represents genuine achievement and knowledge acquisition.
  • Earning a credential with clear, documented requirements demonstrates commitment and competence to potential employers or clients, enhancing your professional profile. Our focus is on demonstrable and verifiable learning outcomes.

  • At EGSA we understand plans change! While payments are non-refundable, we offer flexible solutions in extenuating circumstances (via email request to co*****@**********ll.com):
  • Reschedule: Move to a different session (same training program) if requested more than 2 days before the start (up to one month later).
  • Change Training program: Switch to another training program of the same price if requested more than 2 days before the start.
  • Substitute: Transfer your enrollment to another person at no extra cost (just provide their full name & email).
  • This flexibility protects your investment by allowing you to adapt your learning journey without penalty, ensuring you can still access the valuable training program content.
  • EGSA warrants that Training program Materials are provided in accordance with the detailed description published on the Website for each training program. We make every effort to ensure materials are accurate and error-free.
  • Our training programs are designed for professional development, focusing on practical skills and knowledge directly applicable to your field. The structured assessment further ensures the content effectively conveys the intended learning objectives.
  • EGSA warrants that Training program Materials are provided in accordance with the detailed description published on the Website for each training program. We make every effort to ensure materials are accurate and error-free.
  • Our training programs are designed for professional development, focusing on practical skills and knowledge directly applicable to your field. The structured assessment further ensures the content effectively conveys the intended learning objectives.
  • Clear minimum system requirements are provided in the FAQ section below – it’s your responsibility to check compatibility beforehand. While EGSA cannot be held responsible for individual technical or internet access problems, we ensure the platform itself is maintained. We notify users in advance of any planned website maintenance downtime.
  • By providing clear requirements upfront, we empower you to be prepared. Our platform is designed for reliability, and proactive maintenance minimizes disruptions. Focus on learning, knowing the technical foundation is solid.
  • Participants are expected to join from a suitable environment, be prepared, and engage respectfully with peers and instructors. The code of conduct fosters a collaborative and professional learning environment.
  • While the T&Cs set behavioural expectations (implying interaction), our training programs are designed to facilitate learning through structured materials and potentially interactive elements (depending on training program format – implied by Online Study Materials like tutorials, class discussions and mini-workshops). The environment encourages asking questions and constructive participation.
  • When you purchase a training program, you are purchasing a license granting access to the Online Training program content for a defined period specific to that training program program, as clearly stated on the Website.
  • This defined access period can be for one to 3 months, depending on your specific training program, gives you ample time to study at your own pace, revisit materials, and prepare thoroughly for the assessment, maximising your learning retention and value.
  • For Online Study Materials (if included), the license explicitly permits use on one computer (desktop/laptop) AND one mobile device (smartphone/tablet).
  • This flexibility allows you to learn anytime, anywhere – during your commute, on breaks, or at home – seamlessly fitting professional development into your busy life.
  • EGSA processes all personal information strictly in accordance with our detailed Privacy Policy. We use it only for essential purposes like training programdelivery, communication, and administration. We do not have access to your credit/debit card details (only handled securely by PayPal) or share customer details with third parties.
  • We are committed to data security and privacy. Our Privacy Policy (link it!) provides full transparency on how we collect, use, and protect your data, giving you peace of mind.
  • We want you to succeed! Each participant is allowed a maximum of two attempts:
  • First attempt: Must be taken within 15 days of training programcompletion.
  • Second attempt: Must be taken within 30 days of training programcompletion.
  • This gives you a safety net to review the material and demonstrate your understanding, significantly increasing your chances of earning the valuable certification without requiring a full repurchase.
  • GSA actively offers customized training services for volume licensing, multiple training programs, or special corporate orders. Simply email us your detailed requirements, and we will strive to respond positively and accommodate your specific needs.
  • We understand organisational needs are unique. Our flexibility allows us to tailor solutions that deliver maximum value and skill development for your entire team, directly aligned with your business goals.


Yes! Training programs are optimized for low bandwidth and work on any modern device (phone, tablet, laptop). Minimum requirements: 5 Mbps internet, Chrome/Firefox browsers. Mobile-friendly materials allow learning on commutes or during breaks.


The live sessions are available according to the scheduled callender stated on the website for each training program with its worldwide local times. Global participants receive time-zone-specific reminders.

Self-paced training programs have no live requirements when available.




How quickly can I use these skills at work?

Self-paced training programs have no live requirements when available.


Yes. Prices auto-convert to 100+ currencies at PayPal checkout. You’ll see the exact amount in your currency before confirming. No hidden Foreign Exchange fees—we absorb conversion costs.

  • Immediately. Training programs include: Templates, Action Projects—apply concepts to your current job.
  • Next-Day Checklists—Quick wins to implement within 24 hours.
  • Every training program includes hands-on labs— Simulated real-world environments.

  • Yes. Your employer can perform the payment at checkout, but providing your personal details. We provide a ready-made justification letter outlining ROI: productivity gains, cost savings, and skill alignment with company goals.mmediately. Training programs include: Templates, Action Projects—apply concepts to your current job.
  • Next-Day Checklists—Quick wins to implement within 24 hours.
  • Every training program includes hands-on labs— Simulated real-world environments.

A training program focuses on developing specific skills and competencies in a practical and job-related context.

  • Practical and Skill-focused: Training programs aim to develop specific skills and competencies that are immediately applicable in the workplace. 
  • Job-related: They are designed to prepare individuals for specific roles or tasks. 
  • Examples: Employee onboarding, software training, industry-specific certification. 
  • Is Short-Term: Training programs vary in duration, from a few hours to a few weeks.
  •  Is Informal: Training is delivered in various formats, including workshops, seminars, and online training programs. 
  • Training programs contribute to career advancement and professional development, and address the learning needs and goals of working individuals.

“The course I took on organisational change completely transformed the way I lead my team. The content was clear, actionable, and rooted in real-world experience. E-Global Skill Academy delivers exactly what professionals need to grow with confidence.”
Alan R.,
HR Manager, Nairobi
Live Online Training

In HR & Management

Expert Instructor

More that 20 yrs experience

Unlimited Access

Ressources available and ebooks

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