Programme Overview

This programme builds essential skills in presenting yourself effectively (image, first impressions, attitude, communication, values) and understanding professional behaviour (self-awareness, behavioural preferences, workplace expectations). Participants learn to apply these core principles confidently in everyday workplace situations.

Further modules focus on managing ethical conduct—creating sustainable ethical environments, addressing issues, and reinforcing integrity—and promoting professionalism through interactions, attire, traits, and reporting unethical practices. The programme empowers individuals to uphold the highest standards of professional conduct and work ethics in all scenarios.

Programme Objectives and Benefits

Training Programme objectives
  • Understand workplace behaviour expectations
  • Consistently acting with good values
  • Improve the performance and productivity of participants.
  • Guiding your actions with principles of confidentiality, honesty, and transparency
  • Support the formation of an ethical culture
  • Identify ethical and unethical decisions and behaviours
Benefits of attending this training?
  • Promotes professional behaviour and work ethics
  • Strengthen participants own ethical behaviour
  • Provide guidance to new employees
  • Avoid costly mistakes
  • Ensure the best use of resources
  • Positively impacting your organisation’s public image
  • Invest in the staff’s professional development
  • Protect sensitive information
  • Create a professional environment
  • Build trust and credibility with the customers, employees and the public.
  • Boosts workplace harmony and reputation

Who Should Attend

  • staff and officers.
  • Foremen and Supervisors.
  • Middle managers
  • Purchasing and procurement officers
  • Customer service officers and frontline officers
  • Senior staff and Senior officers.
  • HRM staff and officers
  • Public officers
Training Duration

Two half-day sessions across two weeks.

Certificate of Completion 

A certificate of Completion is available upon full attendance and passing a formal assessment with a minimum score of 70%.

Training Programme Fee

USD $67 for the two half-day sessions.

Training Duration: Two half-day sessions across two weeks
Session Dates First Second
Batch 1A: Tuesday, 15 July Tuesday, 22 July
Batch 1B: Tuesday, 15 July Tuesday, 22 July
Batch 2A: Tuesday, 30 September Tuesday, 7 October
Batch 2B: Tuesday, 30 September Tuesday, 7 October

Batch A and Batch B Sessions Time Chart

Batch A Sessions are Best for the Following Countries     +

Live batch A session will be best suited to you if you are in the following regions, showing the local starting time

EuropeAfricaMiddle EastAsiaAustralia
United Kingdom9:00 amGambia8:00 amTurkey11:00 amPakistan1:00 pmAustralia (Perth)4:00 pm
Ireland9:00 amGhana8:00 amIraq11:00 amIndia1:30 pmAustralia (Sydney)6:00 pm
Portugal9:00 amLiberia8:00 amIran12:30 pmSri Lanka1:30 pmPapua New Guinea6:00 pm
Switzerland10:00 amNigeria9:00 amDubai (UAE)12:00 pmBangladesh2:00 pmSolomon Islands7:00 pm
Sweden10:00 amNamibia10:00 amThailand3:00 pmFiji8:00 pm
Poland10:00 amLesotho10:00 amVietnam3:00 pmNew Zealand8:00 pm
Italy10:00 amSouth Africa10:00 amIndonesia 3:00 pm
Malta10:00 amBotswana10:00 amSingapore4:00 pm
Greece11:00 amKenya11:00 amPhilippines4:00 pm
Uganda11:00 amChina4:00 pm
Egypt11:00 amTaiwan4:00 pm
Japan5:00 pm

Batch B Sessions are Best for the Following Countries     +

Live batch B session will be best suited to you if you are in the following regions, showing the local starting time

North America South America

United States (Pacific)8:00 amMexico9:00 am
United States (Mountain)9:00 amJamaica10:00 am
United States (Central)10:00 amGuyana11:00 am
United States (East)11:00 amBrazil12:00 pm (noon)
Canada (Vancouver)8:00 amArgentina12:00 pm (noon)
Canada (Toronto)11:00 am
Completion Awards
100 Course Points
Includes
17 Lessons
1 Quiz