Training Programme Overview

This comprehensive program equips participants with the essential tools and methodologies to effectively control and enhance product quality within manufacturing and production environments. Focused on practical application, it delves into Statistical Process Control (SPC) as the core technique for monitoring processes, identifying variation, and preventing defects before they occur. 

The training emphasises moving beyond mere process control to achieve true process capability, ensuring products consistently meet customer specifications. Through hands-on exercises and real-world examples, attendees will gain proficiency in selecting, constructing, and interpreting control charts, calculating key capability indices, and developing strategies for sustainable quality improvement and successful implementation within their organisation.

Training Programme Objectives and Benefits
  • Understand & Apply SPC Fundamentals: Grasp the core principles of Statistical Process Control and its critical role in quality management.
  • Master Control Chart Usage: Learn to select, construct (including calculating control limits), and interpret various Variable and Attribute Control Charts to monitor process stability.
  • Differentiate Control & Capability: Clearly distinguish between achieving process control (stability) and process capability (meeting specifications).
  • Calculate & Interpret Capability Indices: Compute and understand the meaning and application of key capability indices (Cp, Cpk) to assess process performance against requirements.
  • Develop Implementation Strategies: Formulate practical approaches for effectively implementing and sustaining SPC and process capability initiatives within a company setting.

Benefits of attending this training?

  • Reduce Defects & Waste: Proactively identify and eliminate sources of variation, leading to fewer defects, lower scrap/rework rates, and reduced costs.
  • Improve Process Consistency & Stability: Gain the skills to bring processes under statistical control, ensuring predictable and reliable output.
  • Enhance Customer Satisfaction: Consistently meet product specifications, resulting in higher product quality and increased customer satisfaction and loyalty.
  • Make Data-Driven Decisions: Move from reactive problem-solving to proactive process management based on objective statistical evidence.
  • Increase Operational Efficiency: Optimise processes by focusing improvement efforts where they matter most, leading to smoother operations and better resource utilisation.

Who Should Attend

  • Production Operators: Individuals directly involved in running processes who need to monitor quality in real-time.
  • Quality Control/Assurance Inspectors: Personnel responsible for testing, inspection, and ensuring product conformity.
  • Process Engineers & Manufacturing Engineers: Staff tasked with designing, optimising, and maintaining production processes.
  • Production Supervisors & Team Leaders: Frontline managers overseeing operations and needing to understand process performance data.
  • Continuous Improvement Staffs: Professionals focused on driving operational excellence and quality enhancement initiatives.
Training Duration

Three half-day sessions across three weeks.

Certificate of Completion 

A certificate of Completion is available upon full attendance and passing a formal assessment with a minimum score of 70%.

Training Programme Fee

USD $97 for the three half-day sessions.

Training Duration: Three half-day sessions across three weeks
Session Dates First Second Third
Batch 1A: Tuesday, 29 July Tuesday, 5 August Tuesday, 12 August
Batch 1B: Tuesday, 29 July Tuesday, 5 August Tuesday, 12 August
Batch 2A: Tuesday, 14 October Tuesday, 21 October Tuesday, 28 October
Batch 2B: Tuesday, 14 October Tuesday, 21 October Tuesday, 28 October

Batch A and Batch B Sessions Time Chart

Batch A Sessions are Best for the Following Countries     +

Live batch A session will be best suited to you if you are in the following regions, showing the local starting time

Europe
Africa
Middle East
Asia
Australia
United Kingdom9:00 amGambia8:00 amTurkey11:00 amPakistan1:00 pmAustralia (Perth)4:00 pm
Ireland9:00 amGhana8:00 amIraq11:00 amIndia1:30 pmAustralia (Sydney)6:00 pm
Portugal9:00 amLiberia8:00 amIran12:30 pmSri Lanka1:30 pmPapua New Guinea6:00 pm
Switzerland10:00 amNigeria9:00 amDubai (UAE)12:00 pmBangladesh2:00 pmSolomon Islands7:00 pm
Sweden10:00 amNamibia10:00 am

Thailand3:00 pmFiji8:00 pm
Poland10:00 amLesotho10:00 am

Vietnam3:00 pmNew Zealand8:00 pm
Italy10:00 amSouth Africa10:00 am

Indonesia 3:00 pm

Malta10:00 amBotswana10:00 am

Singapore4:00 pm

Greece11:00 amKenya11:00 am

Philippines4:00 pm



Uganda11:00 am

China4:00 pm



Egypt11:00 am

Taiwan4:00 pm







Japan5:00 pm

Batch B Sessions are Best for the Following Countries     +

Live batch B session will be best suited to you if you are in the following regions, showing the local starting time

North America South America

United States (Pacific)8:00 amMexico9:00 am
United States (Mountain)9:00 amJamaica10:00 am
United States (Central)10:00 amGuyana11:00 am
United States (East)11:00 amBrazil12:00 pm (noon)
Canada (Vancouver)8:00 amArgentina12:00 pm (noon)
Canada (Toronto)11:00 am

Course Content

Training Program content
Introduction to SPC
Basic statistical concepts
Types of Control Chart
Calculating Control Limits
Variables Control Charts
Uses of Control Charts
Process Capability
Process Control v Process Capability
Capability Indices: Cp/Cpk
Attribute Control Charts
Company Implementation
Final Quiz
Control and Improve Quality Product Training Programme MCQ
Completion Awards
100 Course Points
Includes
11 Lessons
1 Quiz